E-BUSINESS

And so it goes.

michael — Tue, 13 Jan 2009 17:20:09 +0000

I am convinced that the new prevailing mood or zeitgeist for 2009 is justifying your employment/project/expenditures/existence/etc. With the economy the way it is, I’ve heard a lot of effort and discussion about statistics and calculations that I hadn’t heard before with such regularity and seriousness.

2009 Social Media Goal

michael — Thu, 01 Jan 2009 08:00:58 +0000

I have made a decision to restructure my social media infrastructure. In 2008, I experimented with blogging, Facebook, Twitter, Ning and probably some others that I have forgotten. I’ve had a few observations with this experimentation.

It’s hard to follow all the tools for social networking and hard to know which ones to use. Facebook vs. MySpace. Then there’s Ning. Wordpress or Blogger. Host your own blog or host it with a provider. And then there’s using Twitter (microblogging) vs. WordPress, etc (long post blogging).

The functionality also overlaps. The status in Facebook is similar to Twitter and I found myself posting the same thing to both. I would like to be able to import my Twitter feed into Facebook, I think.

I also discovered that I prefer to post my status and blogging by my mobile phone at the moment I’m thinking about it. I generally don’t post to my Twitter account or Facebook status except from my mobile phone. My current blogging platform does not allow me to do that so I save the text on my phone when I blog and enter it into my blog later.

What I would like is one method to update my status and add blog entries and be able to do this through a mobile device. I think if I can hook Twitter up to my Facebook page, I will use Facebook as my central location.

Health Care Town Hall at Community Hospital East

brian — Tue, 30 Dec 2008 08:00:42 +0000

Our town hall meeting was a great success – with 100 people in person and over 125 viewers online at one point!

Thanks to everyone for your help!

Health Care Town Hall – Live From Community Hospital East

brian — Tue, 30 Dec 2008 08:00:40 +0000

Community Hospital East will be hosting a live round table discussion today in partnership with change.gov. Watch it at townhall.eCommunity.com.

Information Snacks

michael — Sat, 13 Dec 2008 08:00:50 +0000

We just added a new addition to mobile.eCommunity.com: daily health news. Both patient and physician news. We plan to add it also to eCommunity.com/news but I thought we should add it on the mobile site first because of information snacking.

I heard of the concept at a conference presentation by scripps.org. The idea is that people will use their mobile phones to keep themselves from being bored while waiting in line, etc. And they will read or browse small bits of information like short news bites because their wait can be over very quickly and at any time. Short items are quick to read, easy to immediately put down and easy to pick back up.

We selected health news for these reasons. mobile.scripps.org uses news from their organization; we selected two health news feeds from Healthday. There are still some minor modifications that need to be made to these for the mobile site. The patient news tends to be longer than the physician news so it isn’t as readable on a mobile device. We will be making an adjustment to it soon.

One Indication That Health Care is Broken…

michael — Thu, 11 Dec 2008 08:00:46 +0000

The patient is the method of transport of clinical data between locations. The patient takes copies of lab orders, lab results, prescriptions, etc. between health care locations because the IT systems don’t talk to each other (that is if the locations are using IT systems like EMRs). Even locations within the same health care system.

Presentation Copy

michael — Sun, 07 Dec 2008 08:00:43 +0000

Here is the copy of the presentation that I promised.

New site for Associates for Women’s Health

maggie — Thu, 04 Dec 2008 08:00:50 +0000

We have launched a new site design for Associates for Women’s Health. You can visit them online at www.afwhealth.com

Presentation: The Ideal Personal Health Record

michael — Wed, 12 Nov 2008 08:25:58 +0000

The presentation a colleague and I gave this morning went well even though the attendance was a little light because it was the last day of the conference. Here is the conference guide teaser:

Discuss how a Personal Health Record (PHR) should interact with an Electronic Medical Record (EMR) kept by a caregiver. The ideal PHR should be linked to an EMR and facilitate patient education, communication with the caregiver and transparency of care according to the research. Explore CHN’s PHR as the first step in the evolution toward the ideal PHR and discuss the statistics collected during the past two years of usage.

I will post the presentation itself when I get back in town.

Sixth Annual Greystone.Net Best In Class Award Winner!

michael — Mon, 10 Nov 2008 08:00:50 +0000

In case you were wondering why my posting had dropped off, I was getting ready for the 12th Annual Healthcare Internet Conference and my vacation I’m taking after it.

The first day of the conference Community Health Network won the Greystone.Net Best In Class Innovator’s Award. I was very surprised that we won this award. In the past we have received the redesign and clinical content integration awards which we unfortunately didn’t win this year. When you’re working on these projects from day to day, it can be hard to step back and see the innovation involved.

Community Health Network won based on our new mobile site, new find a physician application and the myCommunity card program.

Here is the text that was submitted:

We recently created a mobile site for eCommunity.com at http://mobile.ecommunity.com. The mobile site includes content and several applications that were redesigned for usability on a mobile interface, including Find a Doctor, Online Prescription Refill, Pregnancy Text Messaging program sign-up, health library, medication guide and facility contact information. Redesign considerations included the length of content pages to avoid scrolling and constraint of content to a narrow screen size. Small images were used sparingly to assist with page layout and download. Applications were also redesigned to require few date entry fields.

Our most important consideration was (and is) “Does this content make sense in a mobile format?” For example, the mobile site could house the full-featured version of our Find a Doctor application, including the ability to compare physicians and request appointments, but we realized that a patient would likely not be doing that on a mobile phone. Instead, a patient is probably more apt to need to look up a doctor’s phone number, location, office hours, and so on. Moving forward, we will continue to keep users in mind during evaluation of the usefulness and presentation of various content types on our mobile site.

We created a new version of our Find a Doctor application. This application is an excellent marketing tool for physicians and health care organizations. Our application provides a service to patients and physicians by offering various search options, physician comparisons, and search engine optimization along with a Google maps mash-up.

myCommunity cards were issued to all current myCommunity members earlier this year and are issued to all new members from now on. The card entitles the member to receive discounts at area retailers and will be used to identify myCommunity members who use it for express check-in at select locations within the network. The card also facilitates linking between patient data in the EMR and personal health record data (patient-created) to minimize the repeated completion of forms collected by various network entities.

http://mobile.ecommunity.com

http://www.ecommunity.com/physicians/

http://www.ecommunity.com/card/